Frequently asked questions

Rekha’s Kitchen is a pure-vegetarian, home-style cloud kitchen at U.G.F 02 Plot 11-12 FH, Avantika 2, Ghaziabad, Uttar Pradesh 201002. We cook North Indian ghar ka khana — parathas, dal, sabzi, rice, poori, khichdi, snacks and vrat food — and also make homemade aachar, tiffin plans and party orders. Open 8:00 AM – 9:00 PM, all days.

It is home-style food cooked from Rekha’s family recipes in our FSSAI-licensed kitchen, not a factory. Every dish is cooked after you order, in home quantities, the way it’s made in an Indian home — ghar jaisa khana.

Some dishes are made in desi ghee, and they say so in their name — for example Desi Ghee Tawa Roti, Desi Ghee Aloo Roti and our desi ghee halwas. Plain versions of rotis are listed separately. Our aachar is made in mustard oil.

No — we are a delivery kitchen (cloud kitchen), so there is no seating. Order in our app and we deliver to your door.

Order in the Rekha’s Kitchen app on Google Play — it has our full menu, party bookings, aachar and tiffin plans, and live tracking. Selected dishes are also on Zomato and Swiggy. This website shows the menu but doesn’t take orders.

In our app there is currently no minimum order value. Delivery charges are ₹40 on orders under ₹200, ₹20 on ₹200–₹300 and free from ₹301; the exact amount is shown at checkout before you pay.

Yes. Many dishes have options (like spice level) in the app, and you can add a cooking note to each dish. For anything else, message us on WhatsApp.

Orders in our app are paid in advance by UPI, debit/credit card, netbanking (through Razorpay) or from your Rekha’s Kitchen wallet. For Zomato and Swiggy orders, their payment options apply.

Our kitchen is open 8:00 AM – 9:00 PM, all days. The app shows if we’re open right now and when we open next.

Usually 30–45 minutes after the kitchen accepts your order; a little longer at peak hours. You can follow your order and the rider live in the app.

We deliver within about 7 km of our kitchen in Avantika 2, Ghaziabad, including Avantika, Govindpuram, Shastri Nagar, Raj Nagar, Raj Nagar Extension, Kavi Nagar. The app checks your exact address before you order. See our delivery areas page for details on each area.

Right now delivery is ₹40 on orders under ₹200, ₹20 on ₹200–₹300 and free from ₹301. The app shows the exact charge at checkout.

Yes — we are a 100% pure-vegetarian kitchen. We never use meat, fish or eggs.

Most dishes contain onion and garlic. We also have a Vrat (fasting) section, and you can add a note to a dish if you need it without onion and garlic — we’ll do our best.

Everything is cooked after you order. We don’t use pre-cooked or frozen meals.

Please tell us about allergies before ordering. Our kitchen handles dairy, nuts, gluten and other common allergens, so we can’t rule out cross-contact.

At least 12 hours ahead (a few dishes may need more notice; the app shows it). Pick the date and time in the app — you can book even when the kitchen is closed.

When our kitchen accepts it. Until then you can cancel it in the app with an instant refund to your wallet.

Yes, it is made by hand in small batches from family recipes, in pure mustard oil with no artificial preservatives.

Choose the aachar and a date in the app. We pack it at our kitchen and send it by courier; it usually reaches you in a few days.

Stored in a cool, dry place and always taken out with a dry spoon, our aachar keeps for many months. The oil layer on top is normal and helps preserve it.

Yes — for weddings, festivals or corporate gifts, message us on WhatsApp for special pricing.

Choose a lunch or dinner plan in the app. Plans are paid from your Rekha’s Kitchen wallet, and a fresh meal arrives in your slot on every plan day.

Lunch Tiffin (₹99): Dal, seasonal sabzi, 4 phulka, rice, salad. Changes daily. Dinner Tiffin (₹99): Dal, paneer or seasonal sabzi, 4 phulka, rice. Changes daily.

Yes — skip a day in the app up to the cutoff, 3 hours before your slot. Your plan is extended by that day, so you don’t lose it.

The unused part of the plan is refunded to your wallet instantly.

UPI, debit/credit cards and netbanking through Razorpay, plus your Rekha’s Kitchen wallet balance.

Yes, until the kitchen accepts it. Go to My Orders, open the order and tap Cancel. The full amount goes to your wallet instantly.

If the kitchen rejects or cancels your order, or doesn’t accept it in time, the online part of your payment goes back to your bank, UPI or card in 5–7 working days, and any wallet part returns to your wallet instantly.

If a payment is captured but the order wasn’t created, the amount is credited to your Rekha’s Kitchen wallet automatically. Contact us if you don’t see it within a few minutes.

Your Rekha’s Kitchen wallet holds refunds and top-ups. Use it on any order, party booking, aachar or tiffin plan, and see every transaction under Profile › Wallet.

On Google Play — search “Rekha’s Kitchen” or use the “Get the app” button on this site.

In the app go to Profile › Delete my account, or email contact@rekhaskitchen.in. Details are on our Delete My Data page.

Call or WhatsApp +91 8882956678, or email contact@rekhaskitchen.in. We usually reply within 30 minutes during kitchen hours.